We provide a variety of content at our Site. We may offer general & product information, advertising, surveys, promotions and contests, as well as information about our company and special services and information for our shareholders. We hope you enjoy our Site and the various features and opportunities we offer.
1. How information is collected
We collect certain non-personal information automatically, like IP addresses, browser types, referring websites, and access times, when consumers visit our Site. This information is not personally identifiable, but provides important information on the number of visitors, and what areas or features they like best. Our visitors can review our Site and participate in many features without disclosing any personal information.
Relyon collects personal information including, but not limited to, name, address, email address, and telephone number, from our Site visitors on a voluntary basis. Visitors can access most of our sites without providing any personal information. However, to participate in some of the programs or features we offer, customers may have to provide personal information.
For example, we may require your name and e-mail address to add you to an e-mail list to send you a monthly newsletter. We may require a address and telephone number to enter you in a contest so that we can send prize notifications and prizes or to send you special offers. Users who register to receive information via a wireless device must submit a cell phone number to receive text messages.
To sign up and other information online, we may ask for a phone number, pin code, email address, and other information to verify your identity.
We may request feedback from our visitors in the form of surveys; questionnaires or our feedback forms on their preferences and reaction to our products, to help us better serve you. This information will only be used for research purposes and not future marketing activities unless explicitly stated.
Users who want access to special features, promotions, coupons, newsletters, and other information on the Site may be required to register for an account.
In many cases, you may have the opportunity to send website content or information to a friend. In these “Share” cases, your friend’s email will only be used to deliver the message and not for future marketing purposes unless otherwise stated.
2. Use of Personal Information
Except as otherwise provided herein, personal information shared with Relyon will be used for the purpose for which it was provided or for the company’s internal marketing or product development purposes, and will not be sold or provided to third parties outside of the Relyon family of companies for their marketing purposes without your permission. If you decide to provide personal information in order to participate in a special area of our Site, such as registering for e-mail updates or for a special program or contest, we will use the information you provide for that purpose. So that we may better tailor our advertising and offers to you and inform you about products and services that we offer that may be of interest, we will automatically share the personal information that you provide with other Relyon brands unless you uncheck the applicable box at the registration area. We offer visitors an opt-out option in each of our promotional communications that allows you, at any time, to cease receiving such information.
We may use both personal and non-personal information, individually or combined together, to improve our marketing and promotional efforts, improve our products and services, better understand customer interests and preferences, and/or provide you relevant information. We may enhance or merge personal information that you provide with data obtained from third parties.
When you register with Relyon, we use your Personal Information to create a customized Web experience for you and to improve our services. We may use Personal Information to:
- Improve the content and layout of Relyon.
- Statistically analyze user behavior.
- Develop products, marketing, and promotions internally at Relyon.
Relyon does not sell, rent or lease its customer lists to third parties. Relyon may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Relyon may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services of Relyon, and they are required to maintain the confidentiality of your information.
Website will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Relyon or the site; (b) protect and defend the rights or property of Relyon; and, (c) act under exigent circumstances to protect the personal safety of users of Relyon, or the public.
3. Sharing of Personal Information
Except as otherwise provided herein, on sites owned by Relyon, personal information received from any visitor will only be used for the purpose for which it was provided or for internal marketing purposes, or product development purposes, and will not be sold or provided to third parties outside of the Relyon family of companies for their marketing purposes without your permission. As described above, we will automatically share your personal information with other Relyon brands. Your personal information may also be shared with research, technical, fulfillment, and other Agents to help us make the Site available, provide services and products, understand your needs, respond to your requests, and for internal marketing and product development purposes. We may also provide your personal information to third parties for analytics purposes. And in those cases, we will require our third party agents to maintain the confidentiality of the data. We may use third parties to enhance or update your profile information to better serve our consumers.
In some circumstances, we may partner with another company to provide certain content, programs or features. Examples include certain promotions, loyalty programs or contests. In those situations, when you provide personal information about you, it may be sent directly to Relyon and to our partner company, or we may share the information with our partner company. At the time of registration, we will let you know whether, in addition to Relyon, another company is collecting information or if we need to share your personal information with a partner company to provide the program, service or feature. We (and our partner company) will also provide a link to the respective online privacy policies so that you can make an informed decision about whether to share your information. If you choose to not have your information shared, your information will not be shared, and you will not be able to participate in or receive the benefits or services provided by our business partners.
If you don’t want “session cookies” or “persistent cookies”, you can turn these off or have your computer notify you when these cookies are being sent by following the instructions for your particular web browser, such as Chrome, Firefox, Opera, or Internet Explorer. Additionally, you can disable or delete similar data used by Web browser add-ons, such as “Flash cookies,” by changing the add-on’s settings or visiting the website of its manufacturer. If cookies are turned off, you may not be able to access certain features.
5. Security Measures
Relyon uses reasonable efforts to make sure all personal information received from our online visitors is secure from unauthorized access and use. All personal information from our customers is protected by our security measures, such as encryption which are periodically reviewed. Relyon also requires its Agents to maintain the confidentiality of your personal information.
You should keep in mind, however, that no data transmitted over the Internet is 100% secure and any information disclosed online can potentially be collected and used by parties other than the intended recipient.
6. Links to and from Other Sites
8. Legal Disclosure
Relyon may disclose information about you and your use of the Relyon’s Web Site and the Relyon’s services if Relyon believes such disclosure is reasonably necessary in order to:
- Comply with the law or legal process where a formal request has been made, such as from an administrative oversight agency, civil suit, subpoena, court order, or judicial or administrative proceeding
- Protect or defend the rights or property of Relyon or others
- Respond to claims that the content(s) of a communication violates the rights of another.
Please note that Relyon does not request Personal Information by sending e-mails. We only collect such information on our Site. If you receive an e-mail purporting to be from us that solicits Personal Information, do not respond to it. Instead, please Contact Us immediately.